Tell the nearest office what the asset is.
Every office that publishes an address is listed below, with its email address and its number where it publishes one. Contact the office closest to you.
The published offices.
India
+91 44 48159999 gri@global-remote.net
United Arab Emirates
+971 26224033 gru@global-remote.net Fax +971 26224042
Bahrain
+973 17 811 757 grb@global-remote.net Fax +973 17 811 767
Qatar
Barwa Commercial Avenue,
Bldg No. 69, Safwa 18,
1st Floor, 103C, Zone 56,
St. 900, P.O. Box 201763,
Doha, Qatar.
Kuwait
Office no. 1, Floor 8, Al Zomorrudah Tower,
Block 9, Ahmed Aljaber Street,
Qibla, Kuwait.
Send the asset and the constraint.
The more specific you are, the more useful the first reply is. The structure, the material, the code you are inspecting to, and the window you have are the four things that decide whether Global Remote can help and how.
Or write to enquiries@global-remote.net, or call the office closest to you.
Mobilisation
Offices across the Gulf and in India mobilise engineering and inspection teams at short notice, from wherever the people are closest to the work. Teams go on site across the Middle East and the Indian subcontinent, including Qatar, the United Arab Emirates, Kuwait, Bahrain, Oman and Saudi Arabia, onshore and offshore, and further afield. Teams also work as subcontractors to a third-party agency where that is how the contract is structured.
Documents
Group company profile (PDF, February 2022).
Vendor registration
Putting Global Remote on an approved list? The certificates for each country are sent on request.
Frequently asked questions
Can you inspect and repair while my plant is still running?
Usually, yes. Rope access is non-intrusive, which is what lets a full inspection, maintenance and repair programme run concurrently with operations, so downtime is minimised or avoided completely and interference to the structure, occupants and public stays low. Where a shutdown is unavoidable, engineers visit the site weeks or months beforehand to pre-plan resources, logistics and manpower.
Which non-destructive testing methods do you use?
The conventional set is liquid penetrant, magnetic particle, ultrasonic, eddy current, radiography, visual testing and positive material identification. The advanced set adds phased array, automated ultrasonic testing with a motor-driven scanner, time-of-flight diffraction, long-range and guided-wave ultrasonics, and alternating current field measurement. Phased array is accepted by ASME in lieu of radiography under code cases 181 and 2235-9.
Are you IRATA certified, and do you train as well?
Both. Global Remote's certification artwork carries two IRATA International membership marks, reading 7066/OT for operator and trainer and 7068/O for operator. IRATA rope systems are used in all of its ISO-regulated rope-access operations, and the IRATA-approved course syllabus is delivered from purpose-built centres in Chennai and Abu Dhabi over six days, plus an additional day of assessment.
Which ISO certifications do you hold, and where do they apply?
The integrated management system is certified to ISO 9001:2015 for quality, ISO 14001:2015 for environment and ISO 45001:2018 for occupational health and safety, with Intertek and Bureau Veritas certifying under UKAS accreditation. Certification is held separately per country, and the QMS and Accreditations page lists it for India, Bahrain, the UAE and Qatar, so the certificate covering your site is the one audited there.
Do you repair what you find, or only inspect it?
Both, usually on the same ropes and inside the same window. Alongside inspection, the same teams replace facade and aluminium composite panels, install technical glazing, refurbish tanks to API 653, change out flare tips and derrick top modules, blast and paint, tension bolts, carry out post-weld heat treatment and maintain submerged structures. On the Address Downtown Hotel in Dubai the work was facade panel replacement.
Where are your offices, and who do I call first?
Offices publishing an address are at Chennai in India, Abu Dhabi in the United Arab Emirates, Ras Zuwayed in Bahrain, Doha in Qatar and Qibla in Kuwait, each with an email address and, except Kuwait, a telephone number. Contact whichever office is closest to you. Regional and partner offices cover other locations.